Terms of Delivery

1. Who is iCasting

iCasting is a trade name of IQ-Concepts B.V., with its registered office at Luttekestraat 68, 8011 LS Zwolle, and registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 73363766. In these terms of delivery, "iCasting", "we" or "us" always refers to IQ-Concepts B.V.

2. Our services

iCasting offers an online search engine and marketplace through which clients can post casting jobs and talent can apply directly or respond to them. These terms of delivery specifically describe how iCasting's paid services work, in addition to our general Terms of Use.

Our services include, among other things: posting casting jobs, using the matching functionality, access to talent's contact details (depending on the chosen package), and supporting features such as chat and profile management. Fair use applies: in the event of structurally excessive or improper use of the service, iCasting may restrict use.

3. iCasting's position

iCasting acts as an intermediary platform and is not itself a party to the agreement ultimately concluded between a client and talent for the performance of a casting job. Agreements regarding matters such as compensation, location, scheduling and execution are made directly between the client and talent.

iCasting reserves the right to edit, move to a different category, or remove posted casting jobs, for example when a job does not comply with our Terms of Use or is evidently misleading, unsafe or unlawful.

4. Subscriptions and cancellation periods

Clients can choose between paying per job and an annual subscription (iCasting Pro). A subscription is entered into for a period of one year and is thereafter automatically renewed by tacit consent for each subsequent subscription year, unless cancelled in time.

Cancellation is possible up to one month before the end of the current subscription year at the latest, via the account settings or by contacting us through the contact page. Amounts already paid will not be refunded in the event of early cancellation, unless otherwise agreed or unless the usage guarantee in Article 6 applies.

5. Payment terms and invoicing

Payments to iCasting, such as subscription fees or per-job fees, are made in advance through a secure payment provider, for example via iDEAL, credit card or PayPal. The iCasting Pro subscription is invoiced annually in a single upfront payment; per-job fees are charged at the time of posting. All rates quoted to clients are exclusive of VAT, unless stated otherwise. Invoices are provided digitally only and can be found in the client dashboard.

If payment is not made on time, iCasting may temporarily suspend access to paid functionality until the outstanding amount has been paid. If you believe an invoice was sent to you incorrectly or in error, you can report this within 30 days of the invoice date via the contact page; we will investigate the report and issue a credit where justified. Fees that clients and talent agree between themselves for a casting job are arranged outside of iCasting; these payment terms do not apply to them. See also our safety tips on payments between users.

6. Guarantees

iCasting makes every effort to ensure the search engine and matching functionality work as accurately as possible, but does not guarantee that every casting job will actually lead to a suitable match or successful booking. The number and quality of responses partly depends on the clarity of the job description and market conditions.

We do guarantee that paid functionality, such as access to contact details within a subscription period, remains available for the duration of your subscription, except in the event of planned maintenance or force majeure.

Usage guarantee on iCasting Pro: if a client has posted no more than 1 casting job in the first subscription year and receives the renewal invoice, this can be reported before payment via the contact page. After verification, iCasting will credit this invoice in full and the iCasting Pro subscription can be used free of charge for the second subscription year. This guarantee applies once per subscription, is not exchangeable for a monetary amount or credit, and does not apply to clients who posted more than 1 casting job in the first year.

7. Intellectual property and confidentiality

All intellectual property rights to the search and matching technology, the database, and the underlying software of iCasting belong to IQ-Concepts B.V. Nothing in these terms of delivery constitutes a transfer of these rights to clients or talent.

Confidential information that parties share with each other in the context of the services, including non-public business information, is treated confidentially by both parties and is not disclosed to third parties without consent, except where legally required.

8. Liability and limitation period

To the extent permitted by law, iCasting's total liability towards a client under these terms of delivery is limited to the amount that the relevant client has actually paid to iCasting in the twelve months preceding the event causing the damage. Claims and other rights against iCasting lapse, regardless of the legal basis, in any event one year after the moment the client became aware, or could reasonably have become aware, of the existence of these rights and powers. See also our disclaimer for additional provisions.

9. Force majeure

iCasting is not obliged to fulfil any obligation towards the client if this is prevented by force majeure, which includes, among other things: disruptions at hosting providers or payment providers, internet outages, power outages, and government measures. Obligations are suspended for the duration of the force majeure situation.

10. Duration and termination

A subscription or one-off job runs as described in Article 4. iCasting may terminate the agreement with a client with immediate effect in the event of a serious breach of these terms or our Terms of Use, such as fraud, misuse, or the repeated posting of misleading jobs, without prejudice to iCasting's right to compensation.

11. Transfer of rights

iCasting may transfer rights and obligations under these terms of delivery to a company affiliated with it or to a party that takes over the relevant business activities. A client may not transfer its rights and obligations to a third party without iCasting's prior written consent.

12. Security and internet use

iCasting takes appropriate technical measures to secure the platform, but cannot guarantee that data transfer over the internet is entirely free of risk. Use of the platform and the internet in general is also at the client's own risk.

13. Changes to services

iCasting may adjust the platform's functionality and the composition of subscriptions in order to improve the service. In the event of material changes affecting the core functionality of an ongoing subscription, we will inform subscribers in advance.

14. Applicable law and disputes

These terms of delivery are governed exclusively by Dutch law. Disputes that cannot be resolved by mutual agreement will be submitted to the competent court of the Overijssel District Court (rechtbank Overijssel), without prejudice to the parties' right to submit a dispute to another competent court where mandatory law so requires.

15. Contact about invoices and subscriptions

For questions about invoices, cancellation periods, or your subscription, you can reach our team via the contact page.