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Frequently asked questions

Everything you want to know about iCasting

From your first account to your first casting call: below you'll find answers to the questions we get most often from clients and talent.

Account & sign-up

How do I create an account?

Choose at the top of the site whether you're signing up as a client or as talent. Fill in your details, confirm your email address via the link we send you, and your account is active immediately. The whole process usually takes less than five minutes.

Can I still change my profile later?

Yes, you can edit your profile at any time: replace photos, update your availability, add categories, or change contact details. Changes are immediately visible to other users of the platform.

Is signing up for iCasting free?

Signing up is completely free for both talent and clients, as is creating and managing your profile. For talent, responding to casting calls is always free. Clients only pay when they want to get in touch with talent. See our pricing page for the options.

I forgot my password, what now?

Click "Forgot password" on the login page and enter the email address of your account. You'll receive a link within a few minutes to set a new password. If you're still stuck, feel free to contact us.

For clients

How exactly does the search engine work?

You describe your casting job in plain language, for example the type of talent, number of people, location, and period. Our search engine then searches the network and shows a list of matching profiles within seconds, including photos and availability. You can try this for free on the clients page.

What does it cost to post a job?

Posting a casting job is always free, even if you receive multiple responses. Only when you want to get in touch directly with talent do you choose a paid option: per job or via the annual iCasting Pro subscription. See all rates on the pricing page.

How do I contact talent I've found?

Once you've chosen a paid option, you can message talent directly through the chat on the platform, or view their contact details if you have a subscription. This way you arrange your casting without a middleman, on transparent terms.

Can I manage multiple casting jobs at once?

Yes, in your client dashboard you see the status of all your active jobs, received responses, and conversations with talent in one overview. This keeps you organized, even with larger productions involving multiple roles.

For talent

How do I receive casting calls that suit me?

Based on your profile, such as category, age, region, and availability, we automatically show you relevant casting calls. You can also actively search yourself for jobs that match what you're looking for.

What happens if I miss a job or respond too late?

No problem, new casting calls are added every day. Turn on notifications in your profile settings so you're immediately aware of new opportunities that match your profile, so you can respond faster next time.

How and when do I get paid for a job?

Payment arrangements are made directly with the client, usually via the chat on the platform. iCasting always advises putting payment agreements in writing before the job starts. Also read our tips on the Online Safety page.

Do I need experience to sign up as talent?

No. iCasting is here for beginning and experienced talent alike, from extras to professional actors and models. A complete profile with clear photos is often more important than prior experience.

Safety & payments

How are safe payments handled on iCasting?

Subscriptions and job fees to iCasting itself are processed through secure payment providers. Payments between client and talent for a casting job take place outside the platform. We strongly advise never transferring money in advance to an unknown party. Read more about this on Online Safety.

What if I have a problem with a client or talent?

First try to resolve the issue directly via chat. If you can't work it out, or it involves unprofessional or inappropriate behavior, you can report it via our Report Abuse page. We review every report personally.

How do I report abuse or suspected fraud?

Go to the Report Abuse page and fill in the report form with as much detail as possible, such as screenshots or messages. We handle reports confidentially and take action against the account in question where necessary.

Are all profiles on iCasting verified?

We check profiles based on email verification and, where relevant, additional information. We can't guarantee full certainty about the identity of every user, so we always recommend following the safety tips if in doubt and reporting suspicious situations immediately.

Didn't find your question?

Our team is happy to help you personally with all your questions about signing up, jobs, or your account.

Contact us